Debunking the Myth: B2B marketing should mirror B2C?

There's a common misconception floating around that B2B businesses should mimic B2C tactics to achieve marketing success. At We Are Generous, LLC, we're here to debunk this myth and show you how to make the most of the analogy in a way that benefits your business.

The Argument: B2B Needs to Act Like B2C at the Bottom of the Funnel

The premise behind this argument is that B2B organizations need to focus their marketing efforts like B2C companies at the bottom of the sales funnel. However, the analogy itself is flawed. It's not about the sales approach, but rather the marketing approach and top-of-the-funnel content.

What B2B Companies Get Right

  1. Sales process (reps): B2B companies excel in establishing a strong sales process with dedicated representatives who are knowledgeable and skilled in closing deals.

  2. Bottom-of-the-funnel content: B2B organizations create targeted content for the bottom of the sales funnel, such as case studies, RFPs, and proposals, to help guide prospects toward conversion.

What B2C Companies Get Right

  1. Content frequency: B2C companies understand that creating content regularly is crucial for engaging and retaining their audience.

  2. Bottom-of-the-funnel content at the top of the funnel: B2C businesses effectively showcase bottom-of-the-funnel content, like testimonials and promotions, at the top of the funnel to attract prospects early in their journey.

  3. Analytics: B2C organizations effectively use analytics to track consumer behavior and optimize their marketing campaigns.

  4. Paid social: B2C companies leverage paid social media advertising to target a broader audience and maximize their reach.

  5. User-generated content: B2C businesses recognize the value of user-generated content, allowing customers to advocate for their brand and amplify their message.

Why Podcasts are on the Rise

Companies aren't starting podcasts simply because it's a trend. They're starting to use this tactic as a content production hub, generating valuable content that resonates with their target audience. Podcasts can be repurposed into blog posts, social media content, and more, making them an efficient and cost-effective content marketing tool.

What B2B Companies Can Learn from B2C

Here are five actionable steps B2B companies can take to improve their sales process and marketing approach by learning from B2C tactics:

  1. Develop top-of-the-funnel video content: Address the challenges and pain points of your target audience by creating engaging video content. This type of content can help build trust and rapport, making prospects more likely to convert.

  2. Build a user-generated content sales team: Encourage your sales team to be active on social media platforms, sharing user-generated content that showcases your brand's success stories. This approach can help humanize your brand and create a sense of community among your customers.

  3. Use a creative tactic matrix: Determine which video approaches resonate best with your audience by employing a creative tactic matrix. Test various formats, styles, and topics to discover which ones yield the highest engagement and conversion rates.

  4. Alter your analytical dashboards: To better track the success of your top-of-the-funnel efforts, revamp your analytical dashboards. Include metrics for dark social (private sharing of content) and top-of-the-funnel performance to gain a comprehensive understanding of your marketing campaign's effectiveness.

  5. Feature transparent pricing on your website: By providing clear and transparent pricing information on your website, you can help alleviate prospects' concerns and simplify their decision-making process.

B2B companies shouldn't blindly follow B2C tactics, but they can certainly learn valuable lessons from their B2C counterparts. By incorporating the best of both worlds, B2B businesses can develop a more comprehensive and effective marketing strategy that drives results.

Instead of trying to mimic B2C tactics, focus on understanding your audience's needs and adapt your approach accordingly. Take inspiration from successful B2C practices, such as content frequency and leveraging user-generated content, while maintaining the strengths of B2B marketing, like targeted bottom-of-the-funnel content.

In conclusion, the key to a successful B2B marketing strategy lies in striking the right balance between B2B and B2C tactics. By embracing the most effective elements of both approaches, you can create a powerful marketing plan that engages your audience, nurtures leads, and ultimately drives conversions. At We Are Generous, LLC, we're committed to helping you find that perfect balance and unlock your company's full potential.

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